I’ve seen several posts on Facebook recently where people have had trouble using downloaded files, not specifically from my site, but in general. Maybe this will help.
- When you download a file using your computer, you will do so using a browser. Common browsers are Edge and Internet Explorer from Microsoft, Mozilla Firefox, Google Chrome, and Apple’s Safari. Each one has its little quirks, but they all do basically the same thing.
- When you tell your browser to download a file, it will either save it automatically in a place determined by the settings of that browser, or ask you what you want to do with it. Usually the choices are Open or Save, and the Save button will have a triangle or arrow on it, indicating that you have additional options.
- Clicking the triangle will give you the opportunity to choose Save as, whereupon you can specify a download location and/or change the filename. If you do change the filename, be careful not to change or delete the extension. The only exception to this is some files from Facebook. Facebook recently decided to disallow .zip files, so some designers have been changing the extension to .zipp or some variation thereof. If this is the case, you would want to correct that when you save the file.
- Once you have saved the file, you need to leave your browser (either by exiting it or minimizing it) and navigate to the file in the location where you saved it. If it was a compressed file (.zip extension and a zipper on the folder icon), you will need to extract it before you can take it to your embroidery machine. (The software I have — SewWhatPro and Embrilliance — will open files that are contained in a zipped folder, but I don’t know if all of them will. Your embroidery machine will need to have the files unzipped.)
If you right-click the compressed file, you will see the option to extract it.
You can choose where you want to put the extracted file and what you want to call it. If you don’t change the default option, it will be in the same location as the zipped file and have the same name.Another way to do the same thing it to double-click the zipped file. It will open the folder showing you what’s in it, and the Extract all option will be at the top under the Extract menu.
- What if your browser automatically saved the file and you don’t know where it went? If this happens, you can view the downloads in the browser. In Edge, this information is in the Hub.
Once the Hub is open, you will need to select the Downloads tab, which is indicated by an arrow pointing down. (This symbol or something very similar is used in all browsers, I suspect.) After you are on the Downloads tab, you can click on the name of the file under Current downloads to open it, or choose Open Folder to open the Downloads folder (which may or may not be where your file is).
Once you locate or open the file, go to step 4 above.
- Some browsers will also show the downloaded files across the bottom of the browser. This is how it looks in Chrome.
Clicking the arrow opens the menu. You will choose Show in folder, and then go back to step 4 to extract it.
The most frequent error I’ve seen in this process is viewing the folder in the browser downloads. You won’t be able to extract it from within the browser.
While I was working on the wavy line (still in progress), I made a scallop. Each zip file contains a line of scallops in 13 lengths ( 1″, 1 1/2″, 2″. 2 1/2″, 3″, 3 1/2″, 4″, 4 1/2″, 5″, 5 1/2″, 6″, 6 1/2″ and 7″) plus a single scallop. Download the format you need.
You are welcome to use these files to make objects for personal use or for sale. You may not resell or distribute the embroidery files. Be sure to test first.
If you are having trouble downloading the files, please read Downloading Files, which is listed in the menu at the top of the page. (On a mobile device, you may have to click Menu to see it.)